The big picture first.
Then it just works.

Tell me briefly what’s not working – printer, Wi-Fi, Microsoft 365 or the new website. I’ll take a look and tell you honestly what’s needed.

Work only starts once you say so.

Describe your problem See services

Remote or on site – whatever suits your problem.

  • One personal contact
  • Request ≠ order
  • Remote or on site
The big picture first, then the fix.

WHAT I TAKE OFF YOUR PLATE

IT, web and digital solutions.

From a stubborn printer to a custom web application: clearly explained, cleanly built and matched to what you actually need.

IT help & supportComputers, internet, email, Microsoft 365: I find the fault so you can work again instead of trial and error.Wi-Fi, devices & printersSet up, connect, repair – routers, scanners and more that simply keep working afterwards.IT for small businessesWorkstations, users, Microsoft 365 and network – clean structures that don’t get in your way.Websites & web solutionsFrom landing page to complete website: clearly planned and cleanly built.Web applications & developmentCustom tools, portals and workflows – when off-the-shelf software doesn’t fit.Security, backup & monitoringBaseline protection, backups and monitoring, so you know how your IT is really doing.
You describe it. I find the right way.From a single problem to a digital project.Hand over a problem

How it works.

Three steps, no jargon.

01

Describe

A few sentences are enough – a screenshot helps. That’s all I need to get started.

02

Take a look

I review, assess and get back to you with an honest first opinion.

03

Solve

Once you approve, I take care of the fix. You carry on in peace.

Request ≠ order.Paid work only starts once you agree.
YOU DECIDE

EXPERTISE WITHOUT THE JARGON

Personal. Clear. Technically solid.

IT mit Blick combines understandable help with experience from professional IT operations, service management, monitoring, automation and web development.

ITILService processes with structureITIL-certified knowledge for structured IT service processes.
IT service managementIncident, change and service processes, ServiceNow, structured handovers and traceable workflows.
Monitoring & observabilityExperience with Checkmk, Grafana, Prometheus, health checks, alerting and end-to-end views.
Application & IT operationsProduction-grade IT, 24×7 operations, SOPs, runbooks and technical root-cause analysis.
Automation & integrationSimplifying recurring tasks, connecting interfaces and structuring technical workflows cleanly.
Web development & programmingWebsites, landing pages, forms, portals and custom web applications matched to real needs.
One personal contactNo call centre. You speak directly with Jarno Lehmann.
EXPERIENCE FROM DIFFERENT ENVIRONMENTSLaw firmsMedical practicesPrivate clientsSmall businessesNo industry lock-in. What matters is the IT problem.

What can I take off your plate?

Describe briefly what’s not working or what you’d like to achieve. As technical as necessary, as simple as possible.

Never send passwordsA request is not yet an order
How would you like to start?
Optional: two clicks help me categorise your request.You can simply skip this step.

By submitting, your details and optional images are stored and processed in a protected internal system to handle, assign and track your request. A local rule-based pre-analysis may pre-sort the request; a human decides on next steps. Privacy notice

No obligation. You decide about an order afterwards.

Quick answers.

Do I need to know what exactly is broken?

No. That’s why I start with your problem, not with technical terms.

Remote or on site?

Both. We first work out what makes sense for your problem.

What does it cost?

You first receive an assessment. Paid work only starts after your approval.

Where do you work?

Remotely across Germany, on site in Berlin, Brandenburg and Hesse.